BigDog Speaks

A good boss puts the plan in writing and removes in doubt as to what is to be done. A bad boss writes nothing down, thereby allowing themselves denial ability when needed. This strategy sucks but is used often.

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The whole concept of verbal instruction is flawed, just remember the game 'telephone' from when you were a kid. If three kids passed the information, you had three versions. The same holds true for the workplace. A complex plan, NOT written down, is certain to turn into a nightmare. Somewhere along the way, somebody will forget a crucial detail, or get it twisted, jeopardizing the entire plan. The next important thing is to know WHEN to delegate. Don't try to do everything, there are bound to be areas that you are not the logical one to make decisions about. The example I have to offer is a simple shed. The BOSS gave verbal instructions. There is no plan to follow. These verbal instructions were passed on, accuracy of instructions unknown. The BOSS verbally dictated a material list. The material list was purchased. NOTHING in writing. There is material for the walls and sheathing for the roof, no joists. The stud count was accurate, right to the last stick, no allowance for ANY bad cuts. The BOSS is an accountant, and an accomplished woodworker. The problem was no plan. The BOSS, had there been a plan, would have caught the lack of joists and MIGHT have added in a small fudge factor for the lumber, then again, being a bean counter, they might not. The point is, things should be in writing, and the problems that can arise are greatly reduced. Just my two cents.