BigDog Speaks

When your DSL quits working, you cannot get online. When you call the trouble line for your provider, they tell you all about the helpsite available online. IF I could get online, I wouldn't be calling in the first place!

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With much waiting, repeating simple phrases and punching numbers, you finally get past the automated phone service and MIGHT get to talk to a real person. At last, the real person comes online, wait a minute, what language are THEY speaking? You know absolutely you did NOT select ANY language other than your own. OK, maybe, MAYBE, it is English with a very strange accent and inflections. Now comes the fun part, this person is telling you to do all the things you have already done to verify you do indeed have a problem. Right about now the DSL starts working. The person on the phone verifies that all is well with your service. You try to explain the problem is intermittent, they only want to end the call. You get off the phone and the DSL quits. You pick up the phone, get half-way through the automation when the DSL comes back on. You hang up the phone and sigh heavily...